Frequently asked questions

Have a question? Enter your search term here or browse by categories below.

Where is my blood sample analysed, and how do I know my results are ready?

Your blood sample is analysed in the first and biggest private diagnostic laboratory in Slovenia. Their over 25-year tradition and compliance with the strictest quality and security standards ensures that your results are accurate and your personal data safe.

When your results are ready to view, you will be notified via email. It usually takes 2 days from the day you send your sample to us. Results and personalised recommendations will be available in your profile at


Didn’t find what you were looking for?

Get in touch and we’ll help you get answers.