Frequently asked questions
Have a question? Enter your search term here or browse by categories below.
Have a question? Enter your search term here or browse by categories below.
The sample can be exposed to external factors such as inappropriate temperatures and improper handling of shipment. The collector is made of hard plastic and stored in a padded envelope, so it is unlikely that any damage would occur. In the unfortunate case that the collector containing the sample gets damaged in transit, we will send you another one.
Get in touch and we’ll help you get answers.